How Can We Help?
Find answers to common questions about TailorPic, from getting started to managing your account.
Getting Started
Create an account, upload 10–20 selfies of yourself, choose a headshot style, and our AI will generate professional photos tailored to you. The whole process takes just a few minutes to set up.
Yes. A free account lets you upload photos and preview styles. You only pay when you are ready to generate your AI headshots.
TailorPic starts at a one-time payment of $9.90. There are no subscriptions or recurring fees — you pay once and keep your photos forever.
We offer several packages with different numbers of generated headshots and style options. Visit our pricing page for the latest details on what each package includes.
Photo Upload
After signing in, navigate to the upload area and drag-and-drop or select your selfies. You need a minimum of 8 photos, but we recommend 10–20 for the best results. The uploader accepts JPEG, PNG, and HEIC formats.
Upload clear selfies and photos of your face from different angles. Include a mix of front-facing and slight side angles. Good lighting, a neutral background, and no sunglasses or heavy filters work best.
We require a minimum of 8 photos, but 10–20 photos produce the best results. More variety helps the AI learn your features accurately.
Avoid sunglasses, hats that cover your forehead, heavy makeup or face paint, group photos where your face is small, and heavily filtered or edited images.
Absolutely. Modern phone cameras are more than sufficient. Just make sure the photos are in focus and well-lit. Front-facing camera selfies work great.
Your Headshots
AI headshot generation typically takes 30–90 minutes depending on current demand. You will receive an email notification when your photos are ready.
All headshots are delivered as high-resolution JPEG files suitable for LinkedIn, resumes, websites, and print. The resolution is optimized for both digital and print use.
Yes. If you are not satisfied with the results, you can use your remaining credits to generate additional headshots with different styles or settings.
Once your headshots are ready, visit your dashboard and click the download button on any photo. You can download individual images or all of them at once as a ZIP file.
Account & Billing
Sign in and navigate to your account settings from the dashboard. There you can update your email, password, notification preferences, and profile information.
We accept all major credit and debit cards (Visa, Mastercard, American Express) through our secure payment processor. All transactions are encrypted.
Yes. You can request a full data export from your account settings. This includes your uploaded photos, generated headshots, and account information in a downloadable archive.
We offer a satisfaction guarantee. If you are not happy with the results, contact our support team and we will work with you to resolve the issue or process a refund.
You can delete your account from the account settings page. Account deletion is permanent and will remove all your data, uploaded photos, and generated headshots from our servers.
Team & Enterprise
An admin creates a team workspace, invites members via email, and each member uploads their own photos. The admin can choose a consistent style so all team headshots look cohesive.
Yes. Our team feature lets you select a unified background, lighting style, and dress code so every team member gets headshots that look like they were taken in the same session.
Yes. We offer discounted rates for teams and organizations that need headshots for multiple people. Contact us or visit our Enterprise page for custom team pricing.
Team admins can manage members, track progress, set style guidelines, download all team photos in bulk, and manage billing from a central dashboard.
Privacy & Security
Your photos and personal data are encrypted in transit and at rest. We use industry-standard security practices and never share your photos with third parties.
Yes. TailorPic is fully GDPR compliant. You have the right to access, export, and delete your data at any time. We also support data portability requests.
Uploaded photos used for AI training are automatically deleted from our servers within 30 days of generation. You can also request immediate deletion from your account settings at any time.
Only you can access your uploaded and generated photos. Our team does not view customer photos unless you explicitly share them with support for troubleshooting purposes.
Still Need Help?
Can't find what you're looking for? Our support team is happy to help.
Or email us directly at support@tailorpic.com