14-Day Money-Back Guarantee
We stand behind the quality of our AI headshots. If you are not satisfied with your purchase, request a full refund within 14 days — no hassle.
Our Promise
What's Covered
Every purchase is protected by our 14-day money-back guarantee.
Full Refund Guarantee
- Full refund within 14 days of purchase
- Applies to all headshot packages
- No questions asked for first-time refund requests
- Refund issued to your original payment method
How to Request a Refund
Three simple steps to get your money back.
Contact Us
Send an email to support@tailorpic.com with the subject line "Refund Request" and include your order ID.
We Review Your Request
Our team will review your request and confirm eligibility. We aim to respond within one business day.
Refund Processed
Once approved, your refund is processed to the original payment method. It typically appears within 5-10 business days.
What's Not Covered
To keep things fair for everyone, there are a few exceptions.
Credits partially or fully used
If you have already used a portion of your purchased credits to generate headshots, those used credits are not eligible for a refund.
Requests made after 14 days
Refund requests submitted more than 14 days after the original purchase date cannot be honored.
Account abuse or fraud
Accounts flagged for abusive behavior, such as repeated refund requests across multiple accounts, are not eligible.
Frequently Asked Questions
How long does the refund take to appear?
Can I get a partial refund?
What if I purchased a team plan?
Start with Confidence
Your purchase is protected by our 14-day money-back guarantee. Try TailorPic risk-free today.